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Are Your Customers Eco-Centric or Eco-Chic?

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By: TOM BRANNA

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Not all green customers are created equal. According to new analysis from Information Resources, Inc. (IRI), there is significant disparity in how well environmentally conscious consumers actually follow their convictions by purchasing environmentally friendly products—and those convictions factor heavily into repeat purchase decisions. According to Robert I. Tomei, IRI’s president of consumer and shopper insights, 82% of the population claims to make going green a priority, “but as this dat...

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